Any time you can replace manual intervention points in your business processes with automated capabilities, you save money. Classic examples of intervention points include exception management such as escalation and transaction reconciliation, error handling, and content-based routing.

The following figure shows a Sterling B2B Integrator integration engine coordinating communication of data to trading partners. Business processes related to this scenario might involve:

• Transforming data (using services) from different applications so that it can be communicated to other systems.
• Moving and communicating data between different systems external to Sterling B2B Integrator, using adapters.
• Communicating data to trading partners, using adapters.